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Allison Lancaster

Allison Lancaster

Online Business Management & Virtual Assistant Coaching

Privacy Statement (ZA)

This privacy statement was last updated on October 26, 2022 and applies to citizens and legal permanent residents of South Africa.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.allisonrlancaster.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Social media accounts

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.2 Payments

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Social media accounts

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.3 Registering an account

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Social media accounts

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.4 Newsletters

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Date of birth
  • Sex
  • Social media accounts

Retention period

We retain this data until the service is terminated.

1.5 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social media accounts
  • A signature
  • Financial information such as bank account number or credit card number
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We retain this data upon termination of the service for the following number of months: 12

1.6 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social media accounts

Retention period

We retain this data until the service is terminated.

1.7 To be able to offer personalized products and services

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social media accounts

Retention period

We retain this data until the service is terminated.

2. What if you don't provide us with your personal information?

If you don’t provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Sharing with other parties

We only share or disclose this data to operators for the following purposes:

Name: Subcontractors and necessary software companies to perform contracted services
Country: Various
Purpose: To complete the services that customer/client has hired Online Business Solutions by Allison R Lancaster LLC for.

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

5. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

10. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:
P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:complaints.IR@justice.gov.za

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

Online Business Solutions by Allison R Lancaster LLC
Tennessee
United States
Website: https://www.allisonrlancaster.com
Email: moc.retsacnalrnosilla@ofni
Phone number: 423-212-8448

13. Data requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

×

We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Online Business Solutions by Allison R Lancaster LLC
Tennessee, United States

Annex

LearnDash LMS

This sample language includes the basics around what personal data your LMS may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your site will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy. We collect information about you during the course purchase process (PayPal, Stripe, and/or 2Checkout), as well as information relating to your course progression and quiz performance.

What we collect and store

When you purchase from us, we’ll ask you to provide email address. We’ll use this information for purposes, such as, to: –Send you information about your account and order –Create your account for our LMS If you register a free account then we will store your email address. We store information about you for as long as your account exists. We store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable). We will also store comments on courses, lessons, topics, assignments, and essays if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Group Leaders can access: –Order information such as your enrolled courses, course progress and username / email address. Any additional information added in your WordPress User Profile can also be visible to the administrator(s).

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics/reporting tools, marketing services (such as email services like MailChimp), payment gateways, gamification programs, and third party embeds. We share information with third parties who help us provide our orders and store services to you; for example – [insert third party platforms and short description of their purpose]

Payments

In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal below as an example, but you should remove any of these if they are not in use on your site. We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

WooCommerce

This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.

Stripe

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

WooCommerce Subscriptions

By using WooCommerce Subscriptions, you may be storing personal data and depending on which third-party payment processors you’re using to take subscription payments, you may be sharing personal data with external sources.

What we collect and store

For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.

What we share with others

What personal information your store shares with external sources depends on which third-party payment processor plugins you are using to collect subscription payments. We recommend that you consult with their privacy policies to inform this section of your privacy policy. If you are using PayPal Standard or PayPal Reference transactions please see the PayPal Privacy Policy for more details.

MailChimp for WooCommerce

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Strong Testimonial Privacy Policy

We collect certain pieces of information about you when you fill one of our testimonial forms. This includes your full name, e-mail address, photo, company name, and website. By agreeing to these terms, you also allow us to:: – Send a confirmation e-mail, to let you know your testimonial was received and approved; – Send important account/ product/ service information; – Set up and administer your account, provide technical/customer support, and verify your identity.
Hard work, consistency, and a well-planned out str Hard work, consistency, and a well-planned out strategy that we monitor and adjust as the data changes are all keys to our success with Pinterest. I am so very thankful that we are able to provide results like this for our clients!
I am so excited to share a new feature from Pinter I am so excited to share a new feature from Pinterest today with you. We finally are seeing the ability to add links to idea pins roll out to more and more accounts!⁠
⁠
I just posted a video to my blog and YouTube channel explaining ALL about the feature! You can find both at the link in my bio! ⁠
I love celebrating wins like this with our clients I love celebrating wins like this with our clients! This is 1 week of traffic to a new client's site from Web Stories! 🤩
Ya'll... I can.not. stress this enough...⁠ ⁠ I Ya'll... I can.not. stress this enough...⁠
⁠
If you hire someone to work on your site, social media, Pinterest, etc.⁠
⁠
I am begging you...PLEASE PLEASE PLEASE make sure they know what they are doing. Read their testimonials. Look at their results.⁠
⁠
❌No one should ever guarantee you results (if they do... they're lying...run.) I never guarantee results...ever. I can show you our results over the years for our clients. I can show you our testimonials.⁠
⁠
I can and will not ever ever ever promise you a specific result. There are SO many factors that play into results that it's impossible to promise someone a specific outcome.⁠
⁠
What I CAN promise? I can promise you that I'll do every single thing I can in my power to help you meet your goals. That's my promise to each and every person we work with and I work tirelessly every day to ensure I do everything in my power to make that happen.⁠
⁠
❌Cheaper doesn't always mean better. I understand that we're all on a budget here and I do my best to keep our prices as low as possible but...also, you get what you pay for.⁠
⁠
Over the years, I've cleaned up a ton of messes that others have created for clients. It breaks my heart when we have a new client come to us who has had a bad experience with another service provider.⁠
⁠
I'm not saying this to scare you...we all need help In our businesses.⁠
⁠
I'm also not saying this to push you to hire us (there are many other amazing service providers in this industry that I am great friends with and absolutely adore).⁠
⁠
I'm saying this because I care. I don't want to see you waste valuable time and money. I don't want to see you frustrated with your business.⁠
⁠
I want to see you succeed. I want to see you peaceful and happy and loving your business.⁠
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Allison Lancaster

Copyright Online Business Solutions by Allison R. Lancaster, LLC · 2022
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